ClimbWell Cancellation & Refund Policies

Please see below for our standard Cancellation & Refund Policy.

Our cancellation policy exists to protect our coaches and the sustainability of our business. We will not modify our cancellation policy under any circumstance, so we highly recommend travel insurance in order to protect your investment (and enjoy a worry-free experience). These policies apply to our current and past retreats.

ClimbWell Cancellation & Refund Policy

These are uncertain times making it a true challenge to plan anything in advance. Here’s what you need to know in the unlikely event that you can’t attend ClimbWell after purchasing a ticket or if we have to reschedule the event.

Cancellation Policy

If you cancel your trip, ClimbWell will offer a partial or no refund depending on the date of your request. These are your options:

  • If you cancel more than 60 days before your event date, you will be refunded the amount you paid minus a $400 non-refundable deposit or you may apply your investment to the next ClimbWell event redeemable in the next calendar year.*

  • If you cancel 59 to 30 days before your event date, 50% of your payment will be refunded or may be applied to the next ClimbWell event redeemable in the next calendar year.*

  • If you cancel less than 30 days before your event, you will forfeit your entire payment. (Option to transfer your ticket to a friend or offer your spot for scholarship).

*Please note, ClimbWell cannot guarantee that retreats will run annually.

Exceptions to our policy cannot be made for any reason. If you are worried, we recommend purchasing travel insurance.

  • If you have any symptoms of COVID-19 in the 3 days before a retreat and/or test positive, you can’t attend.

    We know it would be a bummer if you have to cancel your trip after buying tickets and we appreciate your effort to keep everyone safe.

    If you are concerned about getting sick, please consider buying travel insurance!

    Our regular cancellation policy applies.

  • In the very improbable circumstance that we must reschedule your event, we will offer you three options:

    1. Apply your ticket price to our next event

    2. Apply your ticket price as ‘coaching credit’ with one of the three ClimbWell facilitators: Blake, Gaby, or Remy (they each offer 1-1 coaching and group programs you can pick from)

    3. A refund of your entire ticket price minus a $150 deposit.

Please purchase travel insurance!

Yes! If you’re traveling to the ClimbWell retreat, we highly recommend you purchase travel insurance. If you’re not sure where to start, people seem to like Allianz, AXA, HTH, and Safe Travels Voyager. Make sure your carrier covers costs associated with cancellation or trip interruption due to COVID-19 and remember that you’re likely looking for domestic travel insurance (if you live in the U.S.).

Questions about anything on this page? Feel free to send us an email and we’re happy to talk through it with you.

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